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Elements and Performance Criteria

  1. Define project scope.
  2. Develop project plan.
  3. Administer and monitor project.
  4. Evaluate project.

Required Skills

Required skills

communication and negotiation skills to elicit diverse stakeholder input and agreement on complex project planning and management issues

critical thinking skills to evaluate and respond to complex interrelated and potentially conflicting factors within project management activities

literacy skills to write complex project plans and evaluation criteria

numeracy skills to interpret project budgets for diverse components and develop resource specifications within budgetary parameters

planning and organising skills to manage interrelated aspects of a complex project and project timelines

problemsolving skills to identify deviations from project plans and make adjustments to ensure objectives are delivered

problemsolving skills to identify deviations from project plans and make adjustments to ensure objectives are delivered

teamwork skills to

consult with stakeholders and incorporate their views into project planning and management issues

lead and motivate a project team

technology skills to use computers word processing and software packages for project management

Required knowledge

project management processes and the project lifecycle

project management processes and the project lifecycle:

planning and the requirements of project plans

objectives

deliverables scheduling and milestones

allocation of roles and responsibilities

documentation and role of technology

monitoring and control systems

evaluation criteria both quantitative and qualitative and methods for measuring the success of project objectives

for the particular industry sector and organisation

role of various project management personnel and stakeholders in the management of projects

reporting hierarchy

risk regulatory and sustainability issues for project management including those related to

financial management

human resource management

physical resource management

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

develop and implement plans for multiple and diverse projects involving

dedicated project budgets

multiple administrative components

a project management team

a wide range of stakeholders

lead a project team and liaise with stakeholders during the planning and implementation phases

integrate knowledge of

administrative processes for project planning and implementation

risk regulatory and sustainability issues for project management

complete projects within nominated timeframes

Context of and specific resources for assessment

Assessment must ensure use of

a real or simulated tourism hospitality or event industry business operation or activity for which projects are managed

projects to be managed by the individual

information and communications technology currently used to manage projects

physical and financial resources to support the project

a project team for whom the individual is a leader

project stakeholders with whom the individual can interact

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of integrated project management plans produced by the individual

evaluation of performance measurement documents produced by the individual including qualitative and quantitative evaluation criteria

evaluation of progress and final project reports produced by the individual in which they evaluate the project for administrative efficiency quality and achievement of objectives

use of problem solving exercises that allow the individual to respond to the need for plan adjustments

written or oral questioning to assess knowledge of

administrative processes for project planning and implementation

risk regulatory and sustainability issues for project management

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.

Guidance information for assessment

The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector workplace and job role

BSBADMB Manage meetings

BSBADM502B Manage meetings

BSBWRTA Write complex documents

BSBWRT401A Write complex documents

SITXFIN Prepare and monitor budgets


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project objectives may relate to:

community or industry development

economic or social benefits

education or training

profit

research.

Stakeholdersmay include:

community agencies

customer or client

funding bodies

government departments or statutory authorities

host organisation

industry associations

internal personnel

management

management committee

media

regulatory authorities

sponsors.

Administrative structure for project management may involve:

advisory and reference groups

consultants

consultative groups

contractors and suppliers

internal or external project manager

management

management committee

secretariat.

Project management planmay include:

budget

consultation strategies

internal and external communication processes and channels

key milestones

marketing

objectives and outcomes

personnel

quality assurance

reporting requirements

risk management and contingency plans

safety initiatives

selection or tendering process

sponsors

stages

sustainability considerations

timeframes.

Support and assistance may include:

additional resources

formal training opportunities

informal coaching and feedback

moderation and joint planning sessions

regular meetings and briefings

representing team interests in wider forums.